Privacy Policy
M-vironPRIVACY POLICY RELATING TO THE USE OF PERSONAL DATA
M-viron is committed to preserving the privacy of all visitors to www.m-viron.co.uk.
Please read the following Privacy Policy to understand how we use and protect the information that you provide to us.
By using the Website, you consent to the collection, use and transfer of your information under the terms of the Privacy Policy.
1. Definitions
1.1 The following words and expressions shall have the following meanings unless the context otherwise requires:
| "Compliance Officer" | Sarah White, M-Viron (Staffs.) Limited, 8a Market Place, Leek, Staffordshire, ST13 5HH stone@m-viron.com |
| "Cookies" | means a small amount of data sent from the server, which is then stored on your computer's hard disc drive; |
| "DPA" | means the Data Protection Act 1998; |
| "Goods" | means products available for purchase on the Website; |
| "Data Processors" | means as defined in the DPA -- the full text of these definitions can be obtained by visiting www.hmso.gov.uk; |
| "Personal Data" | |
| "Process, Processing" | |
| "Third Party Sites" | means those sites which may be linked to the Website; |
| "Services" | means services available for purchase on the Website; |
| "Website" | www.m-viron.co.uk; |
| "we, us, our" | means M-Viron (Staffs.) Limited, a company registered in England and Wales with registration number 5174350whose registered office is at M-Viron (Staffs.) Limited, 8a Market Place, Leek, Staffordshire, ST13 5HHand whose Data Protection Registration Number is Z9500690; and |
| "you, your" | an individual or person visiting the Website. |
2.1 This Privacy Policy is a statement as to how we shall Process your Personal Data. We take the security and privacy of you and your Personal Data very seriously and we are committed to safeguarding your privacy on line. Please be aware that communications over the internet, such as emails, are not secure unless they are encrypted. We do not accept any responsibility for any unauthorised access or loss of Personal Data beyond our control.
2.2 Our primary reason for collecting your Personal Data is to process orders placed by you for Goods and/or Services on the Website, to address any other matters which you may raise on the Website, by e-mail, over the telephone, or by post and to provide you with the most efficient service possible.
2.3 This Privacy Policy may change from time to time so please check it periodically.
2.4 The Website may contain links to Third Party Sites. Please note that we are not responsible for the privacy practices of any Third Party Sites and we advise you to read the applicable privacy statements of any Third Party Site you visit which collects personal information.
3. Our policy for Processing your Personal Data
3.1 We will collect Personal Data from you:
3.1.1 when you register to use the Website;
3.1.2 when you contact us via the "Contact Us" link or submit a "Remind Me" or "Upgrade Request", or submit a similar enquiry form on the Website;
3.1.3 when you place an order for Goods and/or Services and subsequently submit payment for those Goods and/or Services;
3.1.4 when you contact us by e-mail, over the telephone or by post; and
3.1.5 Personal Data may also be obtained automatically by your internet browser.
3.2 The types of Personal Data which we may collect from you could include, for example, your name, your contact details (such as your address, telephone number and email address), bank details, and credit / debit card information.
3.3 We may also collect non-personally identifiable information about your visit to the Website through the use of Cookies. This information may include, for example, the pages which you browse and goods viewed. This information helps us to better manage and develop the Website.
4. What do we do with your Personal Data?
4.1 We will Process your Personal Data so that:
4.1.1 we can process your order and payment for Goods and/or Services from the Website;
4.1.2 we can deal with the general queries you raise from time to time on the Website by e-mail, over the telephone or by post];
4.1.3 we can donate any agreed sums to your chosen charity on your behalf; and
4.1.4 we can authenticate your identity and where appropriate carry out credit reference checks.
4.2 Other purposes for which we will Process your Personal Data are:
4.2.1 the general maintenance of our database and records by us including the administration of membership of the Website;
4.2.2 for security purposes to protect your Personal Data held and/or Processed by us;
4.2.3 for training our employees in respect of providing our service to you;
4.2.4 for general marketing purposes, which may include informing you about forthcoming events organised by us, or on our behalf or by the charity you have chosen to support, telling you about products and services which we offer and providing you with updates and information about us and any network provider which we believe will be of interest to you; and
4.2.5 to better understand and develop our business.
4.3 When you enter the Website, your computer will automatically be issued with a Cookie. Cookies in themselves do not identify you, just the computer you have used. Many sites do this whenever a user visits their site in order to track traffic flows. If you wish to reject our Cookie, you can configure your browser to do so (see Condition 10 below), ain features on the Website.
4.4 You acknowledge that by providing Personal Data to us, you consent to the Processing of your Personal Data in accordance with this Privacy Policy.
5. Who else gets to see your Personal Data?
5.1 our Data Processors;
5.2 companies we may engage to process your order on our behalf which may include undertaking credit referencing checks, processing and collecting payment and connecting any services provided by any applicable network provider;
5.3 the charity you have chosen to support so that we can make any agreed donation on your behalf and, provided that you confirmed at the time you placed your order that you were happy for the charity to contact you directly, so that the charity may provide you with information regarding its activities;
5.4 our suppliers and/or couriers for the purposes of delivery of ordered Goods;
5.5 any applicable network provider;
5.6 such companies and suppliers we engage to process data on our behalf; and/or
5.7 such marketing company used by us from time to time.
6. Your rights
6.1 You have the right to object to your Personal Data being used for 'direct marketing' and/or 'host mailing' purposes (see Conditions 4.2.4, 5.3 and 5.7 above). You can change your options in relation to the information you wish to receive at any time by sending an email to stone@m-viron.com .
6.2 As mentioned above you can set your internet browser to refuse Cookies or you can ask your internet browser to alert you when a Cookie is being set up.
6.3 You have the right under the DPA to request from us information as to what Personal Data we are Processing about you. Such requests should be made in writing to the Compliance Officer and should be accompanied by a £10.00 fee. We will provide you with the relevant information within 40 days of receipt of your fee.
6.4 You have other rights under the DPA in relation to our Processing of your Personal Data.
7. Maintenance of your Personal Data
7.1 We are committed to the security of your Personal Data. All of our employees with access to your Personal Data and/or are associated with the Processing of that data are contractually obliged to respect the confidentiality of your Personal Data.
7.2 We have implemented technology measures and security policies to protect the Personal Data that we have in our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.
8. General application of our Privacy Policy
8.1 This Privacy Policy only applies to the collection and use of your Personal Data provided to us and not to Personal Data you may provide directly to third parties (for example any applicable network provider). Any third parties will have their own policies in respect of Processing Personal Data you provide to them and/or your Personal Data that we may disclose to them in accordance with this Privacy Policy.
9. Contact information
9.1 If you have any queries about our Processing or use of your Personal Data you should write, in the first instance to the Compliance Officer.
9.2 If you want to learn more about your rights regarding your Personal Data, you should contact the Information Commissioner's office information line on: 01625 545745 / 08456 306060 or visit their website at http://www.ico.gov.uk/
10. Cookies
10.1 Information on how to block Cookies can normally be found within the help features of your browser. Information can also be found on the main browser sites:
http://www.microsoft.com(Internet Explorer)
http://www.opera.com(Opera)
http://browser.netscape.com(Netscape).